Drupal Or Joomla? Or Any Other Way To Solve My Problem?
January 31, 2010 under FAQ
hello,
i need to create a customer management system, in which customer first sign up , and place its query , , queries are tackle by employees , all the information are stored in a database,
Super Admin can look into the information and other things like whats customers query who tackled it, and how it was solved
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Sounds like you are looking for a Help Desk solution. Joomla has a number of them, free and paid, simple and robust.
http://extensions.joomla.org/extensions/clients/help-desk
Im sorry honey, but the only thing I am aware of is very expensive software to complete this task. I wish I could have been more help
You may contact a web designer live at website like http://definitivelab.com/ ,etc .